I wanted to get this sign for my husband for Christmas and had trouble finding it. Finally found this company and knew that it was crunch time and they probably couldn't get to me before Christmas. But I called them and explained the situation and they took care of it perfectly. Not only did the sign arrive before Christmas the workmanship was exemplary. My husband's hobby is woodworking and carving so it was important that the quality we meet his standards. He was thrilled and I can't say enough about how they accommodated a rush order. Highly recommend them and thank y'all so much for your attention to detail and assuring a pre-Christmas delivery.